Before deciding on your eMAR software system, plan your budget and weigh up the impact, it’ll have on your business. We know that money is always tight, and resources are few. Certainly, within minutes of me asking the question.” Tracey Pearce, Harino Care They are there, and they look into things immediately. They’re all passionate about Birdie themselves, as am I, but they’re just brilliant. “I couldn’t wish for a better team to help us and support us through this. If we’re not, we’ll do everything we can to get back to you the same day. If your eMAR supplier doesn’t offer full support 24 hours a day you could be stuck waiting for help for hours, or even days if the error happens on the weekend.Īt Birdie, whether it’s a comment, query or question, if we’re in the office, we’ll get back to you within 15 minutes (usually sooner). Making an error can cause severe repercussions for your clients - so if something goes wrong or you need help with an eMAR issue, you need to be sure that someone is there 24/7 to help. Caring is a round-the-clock job and medications need to be delivered before 9 am and after 5 pm. If this is your first foray into digital, you need to make sure that the team behind the system are there for you. The Standardisation Committee for Care Information (SCCI) has approved the NHS dictionary of medicines and devices (dm+d) as the NHS standard for communicating medicines informationīirdie is partnered with the NHS to integrate the NHS Dictionary of medicines and devices (dm+d) You should make sure that your eMAR system has full and current integration with the NHS database - so that when you input medications, you can be sure the correct name and dosages will appear. Not all eMAR solutions have this feature, but we at Birdie believe it's a crucial element, which is why we've worked hard to integrate with the NHS dm+d (dictionary of medicines and devices). Medications are vital, and reducing the risk of error is critical. Make sure it aligns with NHS requirements How long will this take to implement in my business?.Does the company offer support/training?.How long will I have to spend training my staff?.Will I and my care time enjoy using this eMAR system?.Will my care team understand the system?.Think about the following things during the demo and if possible, take notes and score each eMAR system against each point throughout. Don’t worry, there’s no obligation to buy at this stage, and we recommend having a few before you decide. Most home care software companies that offer eMAR systems will provide a free demo. Why not check it out before making your decision? Our blog here outlines some of the systems available and helps you to choose the best for your business. If you’ve already had a quick Google search you’ve probably seen options from loads of companies, and you might be feeling a little overwhelmed. You’re already reading this, which is an excellent start because the first step is to:Īs we mentioned before, not all eMAR software is created equal. Most eMAR medication systems replicate the sheets you use every day, but allow you to complete them online (usually with an app) and review them from a computer, wherever you are. If you find that collecting these sheets and auditing them at the end of the week, or month, is painful, that’s where eMAR medication systems can help.Īn eMAR system is simply your MAR chart, but ‘electronic’ (or digital). If you work in home care, you’ll be familiar with paper MAR (Medication Administration Record) sheets and their importance in helping to keep track of the types and frequency of medication that a person takes. In this post, you'll learn how to choose an eMar system.
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